How to Increase Productivity and Use Deadlines To Your Advantage

Deadlines make me productive – especially when I have a bunch of them stacked one after the other, in rapid succession. Now, I know that we’ve all had the experience of buckling down and working all night on occasion to meet a deadline, but that’s not what I’m talking about. Working more hours is basically about overcoming laziness (or lack of motivation, depending on how charitably we want to describe it). But that’s not what …

Listen To Customer Complaints: Flight Attendants and Formatting

This is it – the inaugural post on the Mirasee blog. I’m pretty excited! There are two important things that I want to share with you in this post. The first is a valuable business lesson about promotion fixes that I learned on a recent trip (I’m actually writing this post on the plane heading home, though it might be a few days before I actually post it on the blog), and the second is …