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Supporting Large Cohorts Creatively (Heather E. Wilson)

  • Episode #65

As Mirasee’s Director of Education, Heather E. Wilson oversees programs that can total 900+ students at once. She provides key takeaways for maintaining and engaging large cohorts, while ensuring it all stays fun for students and course creators alike.

Heather E. Wilson has been an instructional designer, course creator, and business coach for two decades. Currently, she employs her expertise to run Mirasee’s flagship program, Hybrid Course University. HCU is aimed specifically at coaches, consultants, speakers, and others who want to offer a transformative course that goes well beyond simple instructional delivery.

Through the tactics and techniques Heather discusses in this episode, she is able to manage upwards of 900 students from all over the world. As part of that, she has fine-tuned HCU’s processes and incorporated unique innovations to prioritize the student experience.

In this episode Danny, Abe, and Heather talk about:

  • Innovations in large-scale online course design
  • Managing scale and complexity for quality control
  • Strategies for increasing student engagement
  • Making coaching and support fun
  • Integrating best practices into course creation

After the discussion, stay tuned for Danny and Abe’s debrief, containing their key takeaways.

“How could we turn this into an exciting challenge that we can all laugh about, instead of something that you’re dreading or feel like you have to push yourself through?”

Heather E. Wilson

Heather E. Wilson helps coaches worldwide build and scale their businesses so they can do their magic and change the world. As Director of Education at Mirasee, Heather develops course curricula, and trains and supports the coaching team to ensure an amazing student experience.

A business coaching expert and speaker with 20+ years’ experience in instructional design and online course innovation, Heather is the author of Your Life According to You and host of the podcast GINSPIRED. She also started and ran a highly-popular Canadian coaching community for many years, which has evolved into the present-day Confident Coach Community.

Warrior, change-maker, risk-taker, and adventurer all rolled into one, Heather lives on the east coast province of Prince Edward Island, Canada. She’s the mother of two boys, loves traveling and listening to Bon Jovi, adores a great gin cocktail… and will try just about anything once.

Resources or websites mentioned in this episode:
Heather’s podcast

Hosts: Danny Iny and Abe Crystal
Producer: Cynthia Lamb
Executive Producer: Danny Iny
Assembled by: Geoff Govertsen
Audio Post Supervisors: Evan Miles and Christopher Martin
Audio Post Production: Post Office Sound
Music Soundscape: Chad Michael Snavely
Making our hosts sound great: Home Brew Audio

If you don’t want to miss future episodes of Course Lab, please subscribe to Apple podcasts or Spotify or wherever you’re listening right now. And if you liked the show, please leave us a starred review. It’s the best way to help us get these ideas to more people.

Music and SFX credits: 
Track Title: Bossa BB
Artist Name: Marie
Writer Name: Chelsea McGough

Track Title: Grace
Artist Name: Shimmer
Writer Name: Matthew Wigton

Track Title: Carousel Lights
Artist Name: Chelsea McGough
Writer Name: Chelsea McGough
Writer Name: Matthew Wigton

Track Title: Coo Coos
Artist Name: Dresden, The Flamingo
Writer Name: Matthew Wigton


Course Lab

Ever wondered how online courses could be even better? What would that next level look like? Those are the questions driving online course experts Danny Iny (founder of Mirasee) and Abe Crystal (co-founder of Ruzuku) in Course Lab. In each episode, they bring on an innovative course creator and deconstruct what makes their course (and course business) work for them and their students.