About Kurt Birkenhagen

Kurt Birkenhagen is interested in web design, user experience, inbound marketing and conversion optimization. He's also the vice president of marketing at Vast Conference, a conferencing company offering unlimited and toll-free conference call services.

You Should Be Improving Customer Service Until It’s Better Than Your Product

Sounds a little absurd, right? Why should your customer service rank above your product? After all, if it weren’t for your product, there wouldn’t be any need to have good customer service skills in the first place. And let’s face it. Your product’s the one that’s solving problems and making the lives of your customers easier, not your customer service. So with all the product marketing strategies out there, why should you pay close attention …