About Jon Alford

Jon Alford writes about starting your own business and growing it online. He also offers one-on-one mentoring and website development at JonAlford.com. He's also our first guest poster, and has been mentioned multiple times on our Best of the Web series. Follow him on Twitter.

How to Turn Down Clients Without Alienating Them

New businesses will often take on every single client or customer they can attract. If you’re still building your customer base, enhancing your reputation, improving the quality of your services or products, acquiring customer testimonials and developing a ground-swell of word-of-mouth support, then you’ll likely be exceedingly grateful for – and accept – every client walking in the door. That won’t always be the case. Over time, as you become more successful, you’ll get to …