Team’s Pick: Is Your Client Lying?
- Episode #17
It can be extremely challenging and difficult for coaches when we suspect a client is lying. There are nuances to lying; not all lies are detrimental, and some can even serve as self-protection. Wait, what? Isn’t a lie a lie? The answer, it turns out, isn’t so simple. Today’s conversation is all about how to tell when your client is lying, how to handle the situation, and whether or not the lie is even worth addressing.
In this episode, host Melinda Cohan has an eye-opening and lively conversation with Liz Scully, founder of Rethink Central, an organization that provides business strategies for entrepreneurs. Melinda and Liz discuss the motivations behind lying and ways to spot a lie, including uncontrollable micro-expressions. Liz explains the difference between big lies and so-called white lies, and the coaches address some compelling situations in which you might want to avoid challenging a client’s dishonesty.
In this episode we discuss:
- How an animator became an expert in lie detection.
- The role of microexpressions in lie detection.
- The difference between big untruths and the so-called social lies.
- What are the signs of lying?
- What to do when you suspect your client is lying.
- Reasons to not challenge a client’s lie or a story that they tell themselves.
“Because we all think that we’re kind of a closed perfect circuit. And, obviously, we’re not. We’re leaking information all the time.”Liz Scully
Guest bio: Liz Scully spent 20 years working on big Hollywood films – she’s won an Emmy, and her work is multi-Oscar nominated. Now, she’s a business strategist and a Mastermind coach and KNOWS business can be ridiculously fun as well as highly effective.
She’s Irish, nomadic and as confused as everyone else why she has an English accent.
Resources or websites mentioned in this episode:
- Mirasee
- Coaches Console
- Rethinkcentral.com
- Malcolm Gladwell’s book – Blink
Credits:
- Guest – Liz Scully
- Host – Melinda Cohan
- Producer – Cynthia Lamb
- Executive producer – Danny Iny
- Writer – Michi Lantz, Melinda Cohan and Cynthia Lamb
- Assembled by – Geoff Govertsen
- Audio Post Supervisor: Evan Miles, Christopher Martin
- Audio Post Production by Post Office Sound
- Music soundscape: Chad Michael Snavely
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Music and SFX credits:
- Track Title: Clouds
Artist Name(s): Acreage
Writer Name: Marshall Usinger
Publisher Name: BOSS SOUNDSTRIPE PRODUCTIONS - Track Title: Coastline Dream
Artist Name(s): Wild Sky
Writer Name: Adam Simons
Publisher Name: BOSS SOUNDSTRIPE PRODUCTIONS - Track Title: Coo Coos
Artist Name(s): Dresden, The Flamingo
Writer Name: Matthew Wigton
Publisher Name: A SOUNDSTRIPE PRODUCTION - Track Title: Stars & Trees
Artist Name(s): Outside The Sky
Writer Name: Dustin Ransom
Publisher Name: A SOUNDSTRIPE PRODUCTION
Just Between Coaches
This show is like Oprah’s couch, where conversations cut straight to the heart of the topic, but... it’s only for coaches! Melinda Cohan of the Coaches Console explores the tough questions coaches face on a regular basis. With a new guest host each episode, Melinda provides tactical advice and strategies to address issues like “How do I deal with price resistance?” and “Should I fire my client?”