3 Simple Email InBox Management Hacks to Give You Back 1 Hour a Day

Oh, email. We love and hate you all at the same time. We use you to stay in touch with long lost (or newly made) friends, build our businesses, reach out, learn, grow. And we simultaneously despise you for interrupting every. single. thought. with your little pop up of new messages dropping in our inbox. Remember the 90’s when the words “You’ve Got Mail” were so exciting that they were turned into a movie? It’s …

The Missing Manual: The Proper Care and Feeding of Your Customers

Wouldn’t it be nice if your customers came with a manual? Whenever you buy something new, it often comes with a manual. Something that let’s the owner know how to care for it for best results. Your milk has a label that tells you to keep it refrigerated. Your shirt has a tag that tells you how to keep it looking so fresh and so clean. And your phone comes with an entire pamphlet with …

From Solopreneur To Company: How To Scale Up Your Organization

If your business isn’t growing, it’s dying. So says conventional wisdom. But every year, thousands of entrepreneurs prove that trope false. Their businesses, although not growing, are perfectly profitable. And as long as the money keeps flowing, those entrepreneurs are content to keep doing what they’re good at. Yet there comes a time in many solopreneur’s lives when the urge to grow calls. When you hear it, your next question is obvious. How? Scaling up your organization, especially if you’re a …

Visual Customer Service in the Social Media Age [Infographic]

If you needed to quickly learn how to fix a leaky faucet, would you reach for an in-depth instruction manual, or find a short tutorial video on YouTube? If you’re inclined toward the latter, then you’re in good company. The US Department of Labor found that 65% of information people remember is information learned through a hybrid of oral and visual presentation, and most speculation suggests that our knowledge retention processes are becoming more visually-based. …

5 Marketing Lessons From Justin Timberlake

Justin Timberlake: that fine young gent has it all. The incredibly successful career, the girl, the adoring fans, and even his own brand of tequila. Can things get any better for him? One wonders. For about a millisecond. And then one carries on thinking about business, and life, and how on earth one will find time to market, and sell, and grow. Could it be that if we stopped and analyzed how Justin has strategically …

6 Things You Can Learn About Business from One Wild and Crazy Guy   

Life isn’t fair. That’s what your mama told you when you were a kid, and you’ve been dealing with it ever since. Some people are born lucky. They were born with talent. Drive. Focus. You read about them all the time. This one made six figures in six months. You’ve been in business two years and haven’t made half that much. That one wrote two posts and both of them went viral. You’ve written a …

Armed and Dangerous: 7 Common Marketing Myths

Reading marketing blogs can give you a pretty twisted idea of what marketing and business are like. Even if you avoid the most blatantly hype-y make-money-quick sites, you still run into a fair number of myths. Some of them might be obvious to you. But few people recognize them all. And when you’re distracted – even if just a little – by some myth, you forget to focus on what really makes the difference in …

8 Wickedly Smart Templates From Successful Entrepreneurs For Connecting With Influencers You Admire

Ever run across an influential person you would love to connect with  – but have no idea how to approach them? Influencers get dozens of requests every day, so why should they pay attention to yours? The trick is to get on their radar first, without looking like a crazy fan. And to do that you might need to use some unconventional tactics… What if you could go back in time and see how successful …

Do You Own Your Business, Or Does Your Business Own You?

I was talking with a business coaching client of ours a short while ago about her business goals.  Her comment to me was, “David, it feels like the business owns me.” Can you relate? Have you ever felt like your business owns you and not like you own your business?  It’s been my experience that a lot of business owners feel like they are trapped in the very business they started because they wanted to …